GRIPS – the perfect PLM compliment
Cross-functional synchronization of corporate operations
Automatically synchronize PDM, ERP and PLM generated information with contextually coherent product information.
Post sales information delivery in any format and any language, from a single-data-source, the moment a new product rolls off the production line.
Horizontally integrate product data into a presentation-neutral intelligent network, enabling:
dynamically generated and optimized fault isolation trees
real-time diagnostic experience aggregation
on-line spare parts ordering
dynamic product-lifetime-specific maintenance plans
Minimized technical communications and warranty expense, while reducing product downtime.
STAR Group's "GRIPS" is a comprehensive technical communications platform that provides a single-source solution which streamlines communication flows while substantially increasing information quality and thus, the quality of customer experience.
Just as ERP systems forced companies to look hard at and modify their production flows, GRIPS educates or leads companies in looking at their Product Information Life Cycle as a distinct, but integrated activity.
As such, GRIPS facilitates the change of organizational constructs to be consistent with a comprehensive process reengineering plan's policies and procedures by shifting the focus of "Tech Pubs," from being producers of documentation to being facilitators of accurate mission critical information, while not disrupting natural information flows.
GRIPS was designed to capture all engineering data in a single-source semantic network as soon as it emerges in e.g. CAD, PDM, PLM, ERP or LSA type systems. GRIPS includes a multidimensional semantic matrix that conceptually integrates all of the product information in the context of the product itself, in a document and a language neutral manner. The GRIPS Editor speeds information delivery with guidance and quality controls, and by enabling authors to fully leverage prior work. Once the information is in GRIPS, a simple script is all that is needed to deliver any information in any format, for any audience.
